COVID-19 (Coronavirus)


The health and well-being of our customers, employees and communities is our top priority. We are closely following the recommendations from the World Health Organization, local health agencies and governments to guide the steps we are taking across our business.

With the rapidly changing situation, we're checking in to find out if you have already or plan to temporarily close a location.  It's important to share this information with us so we can make sure health plan members are referred to open locations.

COVID-19 Location Closure Form

Here at Amplifon Hearing Health Care, employees are telecommuting, but we remain fully staffed to handle your needs. We are operating under normal business hours and we are committed to continuing to support you while also doing our part to prevent the spread of COVID-19. 

In addition, if you're looking for support on how to manage current events, please consider the following. 

Small Business Assistance

  • Small business financial resources (click here): information about forgivable loans and emergency grants; tax incentives; paid leave; and state disaster declarations

Amplifon Hearing Health Care Resources

  • Continuity plan (click here): recommendations, considerations and processes for preparing, acting and reacting to the current events
  • Door sign health disclosure (click here): request for those experiencing symptoms or recently returned from traveling to reschedule
  • Counter signage/flyer (click here): reinforce common ways both employees and customers can protect themselves
  • Screening questions (click here ): a workflow of recommended questions to ask prior to someone's appointment to keep everyone safe

Additional Practice Resources

  • Tinnitus Today magazine (click here): The American Tinnitus Association (ATA) announced it is giving free access to its Spring 2020 digital issue of Tinnitus Today magazine – “Tinnitus in a Time of Chaos.” The issue can be found online and provides a variety of resources and real-life advice for managing mental health during tumultuous times.
  • Starkey expands remote programming (click here): Effective immediately, Starkey's ‘Hearing Care Anywhere’ remote programming is now enabled across all technology tiers of Starkey’s Livio, Livio AI, and Livio Edge AI hearing aids.


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