What can an account manager do for you? More than you might think! At Amplifon Hearing Health Care, our national account managers wear a lot of different hats (often several on any given day), yet virtually everything we do touches our partners and their members or employees in one way or another.
Of the many hats we wear, I feel there are two that are most important: the “nurturer hat” and the “educator hat.”
My “nurturer hat” helps me listen to my clients, understand their goals for their hearing health care program and make program recommendations based on best practices. I also enjoy celebrating with my clients when their members or employees experience an enhanced quality of life as a result of the program.
My “educator hat” has me constantly thinking about creative ways my clients can inform their members or employees about hearing health — especially preventing and treating hearing loss. In addition, I try to stay informed about industry trends and advancements, which I share with my clients to keep them at the “head of the class”.