Resources and Documents

Looking to get started?

Below you will find the information needed to become an Amplifon Hearing Health Care provider, from the new business application to policies and procedures.

Getting Started

Provider Resource Manual

The handbook for understanding our provider program

Download

Code of Ethics

Our comprehensive code of ethics

Download

How-To's - General

Provider portal guide

How to use provider portal

Download

Provider portal log in help

How to reset your password, change your log in

Download

Explanation for Payment Guide

How to print your Explanation of Payments

Download

How To's - Miracle-Ear

Provider Portal Guide (M-E)

How to use our Provider Portal for Miracle-Ear

Download

Provider Portal Login Help (M-E)

How to reset your password, change your login, etc.

Download

Locating Amplifon Referrals (M-E)

Where to find referral information in the Provider Portal

Download

Ordering & Reimbursment

Processing Checks

Entering electronic checks in the Provider Portal

Download

Returns & Exchanges

The quick guide to returns and exchanges

Download

Worker's Comp

Workers' Comp Portal Guide

How to use the workers' compensation dashboard

Download

Workers' Comp Portal Guide (M-E)

How to use the workers' compensation dashboard for Miracle-Ear

Download

Workers' Compensation Referral Request Form

Workers' compensation referral request form

Download

Compliance

Compliance Program Policy

How to prevent, detect, and correct noncompliance and fraud, waste and abuse.

Download

Compliance Reporting Mechanisms Procedure

Methods through which potential issues can be reported to the compliance department.

Download

Policy Development and Management Procedure

How to develop and implement policies and procedures to ensure compliance with relevant laws and regulations.

Download

Use of Protected Health Information

How to appropriately use PHI within the course of your work.

Download

Amplifon Compliance Attestation

Attestation to comply with the CMS requirements.

Attestation Download 

Instructional Video

FDR Offshore Subcontractor Attestation

Attestation of offshore subcontractor protection of PHI.

Download

Training

Medicare Learning Network® Compliance & Fraud, Waste, and Abuse trainings.

Download

Training log template

Practice Related Forms

Practice-related forms can now be found and completed online. These forms include:

  • New Business Application
  • Office Staff Portal Request
  • Provider/Business Update 
  •  Authorized Contact 
  •  W-9
  •  Disclosure of Ownership and Controlling Interest
  • Provider Rights

Form Access

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