Dedicated Provider Support Team
Our Provider Support Team
You’re a hearing health care expert, not an insurance specialist. Why should you be? Our dedicated support infrastructure strips away administrative roadblocks, so you can focus on delivering life-changing clinical care.
When you join the Amplifon Hearing Health Care network, you gain more than just referrals. You gain a back-office engine committed to your practice’s efficiency and growth. Our team provides one-call resolutions, including questions about:
- Referrals
- Payments
- Portal support and training, including password resets
- Provider reimbursement
- Member eligibility benefits
- General claims
- Amplifon program and process
No question is too small, and there’s never any chatbots or bots to contend with. We’re real people who work to make your days easier.
Amplifon Contact Number
800-920-4327
Amplifon Contact Email
providerrelations@amplifon.com
Amplifon Customer Service
Your Partners in Practice
- Quality support. Our knowledgeable provider team knows how to help when you run into a problem. When you need us, you reach a real team member, no chat windows or unhelpful bots. Contact the provider relations team from 8 am to 6 pm CST at 800-920-4327 or via email providerrelations@amplifon.com.
- On-demand portal support. Whether you need billing or ordering assistance, our portal is a one-stop shop for handling your administrative needs.
- Your dedicated partner. Member payments run through Amplifon Hearing Health Care, we submit most orders, and hearing aids are shipped directly to your office.
Comprehensive Support Tools
Our Dedicated Provider Support Team provides a suite of digital and personal resources to keep your clinic running smoothly. Here are four offerings that directly benefit you and your practice:
- Intuitive Amplifon Provider Portal - A single dashboard to manage appointments, submit payments, and track the status of referrals in real-time.
- Dedicated Account Management - Direct access to experts who understand your local market and can help you optimize your partnership with Amplifon.
- Industry Best Practices - Unlimited access to our Provider Blog, educational webinars, and NCQA-certified training to keep you at the forefront of the industry.
- Easy-to-Use Billing - We navigate the complexities of Medicare compliance and Workers’ Compensation claims, so you don’t have to.
A Different Approach to Managed Care
What else sets Amplifon apart from other hearing benefit administrators? We’re deeply passionate about hearing health. We turn this passion into transparency and autonomy to support your needs and goals:
- Qualified Referrals, Not Just Leads. We send ready-to-treat patients. Our Patient Care Advocates verify benefits and educate patients on what to expect before they ever walk through your door, leading to a significantly lower return rate compared to the industry average.
- Manufacturer Independence. Unlike competitors, Amplifon is independently owned, so we never limit you to a single brand. You have access to hearing aids from major manufacturers, so you can always recommend the best fit for your patients.
- Streamlined Administration. From verifying complex insurance benefits to navigating medical coding and filing claims, Amplifon is your advocate, ensuring timely and accurate reimbursement.
- Universal Provider Reimbursement. Our transparent reimbursement structure means you can focus on quality outcomes rather than worrying about profit-margin fluctuations between different plans.
I’m Ready to Be Part of the Amplifon Network
Join the Amplifon Network
Good hearing matters
