Pairing Hearing Aids to Your Smartphone

Tips for Pairing Hearing Aids to Your Smartphone

Most of us carry our smartphones everywhere—for good reason, too! They allow us to stay connected to the world, help us get to our next destination, and keep us entertained while waiting around.

Smartphones also allow us to pair with other devices we use every day. For instance, if you use hearing aids, connecting them with your smartphone gives you more control and customization over your hearing experience.

You can easily stream audio to your hearing aids, whether a phone call with a close friend or your favorite Spotify playlist, and adjust the sound to ensure high quality while blocking unwanted background noise.

But how do you ensure a seamless connection?

In this step-by-step guide, we'll walk through the process of pairing hearing aids with an iPhone® and AndroidTM device.

Compatibility Requirements for Pairing Devices

Before you pair hearing aids with your smartphone, it's essential to ensure that your devices are compatible and meet the necessary requirements. 

The Federal Communications Commission (FCC) has established hearing-aid compatibility (HAC) standards in digital wireless phones.

Smartphones that are compatible with hearing aids are labeled with "M" or "T" ratings. 

  • The "M" rating indicates the phone's potential for interference, with higher ratings proving better for those who use their hearing aid on the microphone setting. 
  • The "T" rating indicates the phone's ability to connect with a hearing aid's telecoil. The higher the rating, the better it performs in the telecoil setting.

The compatibility ratings range from one to four, with four being the highest. Therefore, to be considered hearing-aid compatible according to FCC requirements, a phone must have a rating of M3 or M4 for acoustic coupling and T3 or T4 for inductive coupling.

Checking for compatibility and pairing

Use the links below to check your smartphone's model for its compatibility rating:

• Check for iPhone Compatibility Rating

• Check for Android Compatibility Rating



Hearing Aid Compatibility Requirements

Most newer hearing aids on the market have an interference protection rating of 2 or better for microphone and telecoil listening modes. 

This means that hearing aids with at least a rating of 2 will offer a quality experience when connected to hearing aid-compatible cell phones, reducing the chances of interference noise. 

How to Pair Hearing Aids to iPhone

Now that you've confirmed that your devices are compatible, it's time to start the pairing process

  1. Open the Settings app on your iPhone. 
  2. Tap on "Accessibility."
  3. Tap on "Hearing Devices."
  4. Turn your hearing device off and back on again.
  5. Your iPhone should detect your hearing aids.  
  6. Tap on your hearing aids' name to pair them with your iPhone. 
  7.  Once your hearing aids are paired, you can adjust the volume and other settings using the "Hearing Devices" section in your iPhone's Accessibility settings. 

How to Pair Hearing Aids to an Android

It's recommended that you try to pair with "connected devices" first. To do so, follow these steps:

  1. Turn on your hearing aids 
  2. Open the Settings app on your Android phone. 
  3. Scroll down and tap on Connected devices > Pair New Device
  4. Wait for your hearing aids to appear in the list of available devices. 
  5. Tap on your hearing aids to select them. 
  6. Wait for your phone to confirm that the pairing process is complete.

Pairing with Accessibility

If using connected devices doesn't work, you'll need to try "Accessibility."

  1. Turn on your hearing aids and make sure they're in pairing mode.
  2. Open the Settings app on your Android phone. 
  3. Tap Accessibility > Hearing devices > Pair new device
  4. Wait for your phone to confirm that the pairing process is complete. 

That's it! Once your hearing aids are paired to your Android phone, you should be able to enjoy all the benefits of wireless audio streaming.

Navigating Common Pairing Issues

While pairing your smartphone with your hearing aids is relatively straightforward, you may encounter some common issues along the way.


Here are some troubleshooting tips to help you resolve these problems:



Issue 1: Unable to Connect Your Devices

If you cannot connect your devices, ensure that your devices are in pairing mode and that Bluetooth is enabled on your smartphone.

You may also need to move closer to your hearing aids or restart your devices to resolve the issue.

Issue 2: Poor Audio Quality

If you're experiencing poor audio quality, ensure that your hearing aids are compatible with your smartphone and that your devices are connected correctly.

You may also need to adjust your settings or move closer to your phone to improve the audio quality.

Issue 3: Battery Drain

If your battery drains quickly after pairing your devices, try turning off features like GPS. You can also adjust your hearing aid settings to conserve battery life.

Best Practices for Pairing Hearing Aids to SmartPhones

Here are a few tips to help ensure you get the most out of your hearing aids and smartphone integration:

  • Always update your hearing aid and smartphone software to ensure compatibility and optimal performance.
  • Use your hearing aid manufacturer's smartphone app to customize your hearing aid settings according to your specific needs and preferences.
  • Keep your hearing aids and smartphone clean and free of dirt and debris.
  • Store your hearing aids in a dry, cool place to prevent damage from moisture or heat.
  • Schedule regular check-ups with your hearing care provider to ensure that your devices are functioning correctly and to make any necessary adjustments.

Pairing hearing aids with your smartphone is a simple yet effective way to enhance your communication and hearing experience.

Unlock the Full Potential of Your Hearing Aids

By following the steps outlined in this guide and working closely with your hearing care provider, you can experience the world in a whole new way and  enjoy clear and effortless communication.

Hand picking up hearing aids

Questions about hearing aids

If you have questions about using your hearing aids or want to know if your insurance covers them, we invite you to check out our library of hearing health resources and Check Your Benefits tool!

Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions. Multi-Touch is a trademark of Apple Inc.

Android is a trademark of Google LLC.

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