How Does the Insurance Claims Process Work at AHHC?
Understanding how an insurance claim works shouldn’t be a mystery, although it can often feel like one. Amplifon Hearing Health Care (AHHC) exists to make your health insurance claim process simple and easy to understand.
When you’re getting new hearing aids, here are some things that you can expect when it comes to dealing with a medical claim with AHHC.
Key Takeaways
- AHHC manages your hearing health insurance claim from start to finish.
- AHHC also handles the claim submission on your behalf.
- You can check your claim status or get support at any time by calling us at 844-269-6631.
- AHHC ensures timely insurance reimbursement.
If you need to double check that you have hearing coverage, or have questions about your coverage, visit our benefit check page.
How the Insurance Claims Process Works at AHHC
- Step 1: Claim Submission
Once you receive hearing care services or hearing aids through an AHHC provider, the first step is claim submission.
Luckily, you don’t have to submit the claim yourself. AHHC submits claims to your insurance company for processing.
This process means your information is sent quickly and accurately to your insurance company for review.
- Step 2: Claim Adjudication
Your health plan adjudicates (makes an official decision) and determines coverage and payment. AHHC will then review the decision and take the necessary steps needed.
- Step 3: Explanation of Benefits and Checking Claim Status
Once your claim has been adjudicated, you’ll receive an Explanation of Benefits (EOB) from your insurance company outlining how your claim was processed. An EOB isn’t a bill, but rather a summary of how your insurance handled a claim, the total charges, how much insurance paid, and if there are any changes or additional out-of-pocket expenses.
- Step 4: Insurance Reimbursement
When your claim is approved and you’ve overpaid due to changes in deductibles, you’ll receive any needed refunds or reimbursements. Of course, you may be responsible for any applicable copays or coinsurance depending on your insurance.
If a claim is denied or needs clarification, we’ll work with your provider to review and resolve the issue as quickly as possible. Our goal is to make sure you receive the maximum benefit available.
How AHHC Makes Insurance Easier
The insurance process can be confusing! Our team handles the details behind the scenes, so your hearing health care claim is processed quickly, accurately, and fairly.
We partner with a national network of credentialed hearing care providers who utilize the Amplifon Provider Portal for seamless communication and expedited claim processing. That means less waiting and fewer surprises!
Less Stress, Better Benefits
For over 30 years, AHHC has provided high-quality hearing solutions to those who need them. Our members benefit from our:
- Personalized care.
- Exceptional products.
- Nationwide network of credentialed providers.
- Competitive pricing.
- Ongoing support through your hearing health journey.
We’re here to guide you every step of the way, so you can live life to the fullest.
Insurance Claims Frequently Asked Questions
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