Amplifon Americas recently learned about a security incident that may have involved certain personal information that we maintain.

 The company detected suspicious activity on certain systems within its network on February 11, 2026 and immediately launched an investigation with the support of external cybersecurity experts, notified law enforcement, and promptly contained the incident. Mitigation measures were promptly implemented, including disabling impacted accounts and enhancing monitoring for signs of suspicious activity. The investigation identified evidence that between January 18 and February 8, 2026, an unauthorized third party obtained files from certain systems. A review of the impacted data indicated on October 6, 2026 that certain information may have been impacted.

The information that may have been impacted included name, contact information, date of birth, driver license or other state identification number, other government-issued identification number, hearing or medical information, medical record number, date of service, other health information, health insurance ID number, and other health insurance information. The financial information or Social Security number for a limited number of individuals may also have been impacted.

We will notify potentially impacted individuals for whom we have a valid mailing address. The notice will include enrollment information for 24 months of free credit monitoring and identity protection services for certain individuals, including the limited number whose financial information or Social Security number was affected.

We are not aware of any fraudulent use of personal information as a result of this incident. Nonetheless, it is always advisable to remain vigilant against suspicious behavior or attempts to misuse your personal information, which includes reviewing account statements and explanations of benefits. If you identify suspicious activity, you should contact the entity that maintains the information on your behalf.

If you have any questions, then please call the Amplifon Americas call center at (844) 971-8634 (toll free) Monday through Friday from 8:00 a.m. to 5:30 p.m. CST, excluding major U.S. holidays.

We are fully committed to protecting the privacy and security of information entrusted to us, and sincerely regret that this incident occurred.